The website www.xlstat.com (« the Website ») is published by ADDINSOFT whose information is displayed in the legal notice hereunder.
ADDINSOFT is committed to protecting web users' privacy and ADDINSOFT wishes to offer an optimized use of the Website.
Requests for information, orders and/or downloading of the software products offered by ADDINSOFT on the Website require or imply the provision by the users of some personal data:
The contact form allows users to contact the sales department.
Required data is the following on the contact form: name, e-mail address, subject, type of user (company / private), and message. Provision of this data is required to allow ADDINSOFT to respond to the user's request. Optionally, the user can indicate the number of users.
Required data is the following on the quotation form (after selection of the product): name, first name, address, e-mail address, subject, and message. Provision of this data is required to allow ADDINSOFT to respond to the user's request. Optionally, the user can indicate the name of his/her company and phone number.
Any user not wishing to provide the required information will not be able to make a request for contact or quote.
The Support Center allows users to contact technical support.
Required data is the name, email address, solution, OS version, Excel version, XLSTAT version, subject, and message. Provision of this data is required to allow ADDINSOFT to respond to the user's request. Optionally, the user can provide Id of his/her Excel version, license key and provide an attached document.
Any user not wishing to provide the required information will not be able to make a request for support.
Free trial: the form allows user to download the free trial version. Required data is the name, first name, email address, type of user, source of the visit on the Website and version of the software depending on his/her OS.
Orders: for the orders of the software products, data are collected and processed by the company DIGITAL RIVER GmbH, responsible for the management of orders, and then transmitted after the validation of the order to ADDINSOFT, as publisher of the Website and software products, excepted bank data.
Data provided to ADDINSOFT by DIGITAL RIVER GmbH upon the order of the product are: which product, email address, name, first name, TVA number if any and post address.
Such data is required to allow ADDINSOFT to comply with its obligations, for the execution of the license agreement applicable to the use of the software.
Any user not wishing to provide the required information will not be able to download or order software, or to enjoy services provided by ADDINSOFT.
In order to allow ADDINSOFT to better understand the ways in which its software is used and to fight against digital piracy, as well as to enhance its features, analyze potential errors and/or bugs and fix them, and to provide pertinent sales and technical support, certain personal data relating to the use of the XLSTAT software by the End User may be communicated to ADDINSOFT.
The data includes, in particular, the unique identifier assigned to the End User, their license number, country code, the license or product version in use, its expiration date, and the operating system and Microsoft Excel version the End-User’s software is currently running on. It also comprises information relevant to the user’s use of XLSTAT Products and ADDINSOFT services (statistical functions used, execution times, technical errors, etc.).
These data can be used to identify the End User. They are intended to allow ADDINSOFT to provide the End User with personalized support and/or services.
The End User may disable this function at any time in the XLSTAT Product Options without prejudice to their use of the software.
Data controller: ADDINSOFT
Purposes and legal basis: Personal data collected and processed by ADDINSOFT are kept by ADDINSOFT in its quality of publisher of the software products and service provider to the users.
In particular, the data collected via the contact, support or quotation request forms allow ADDINSOFT to answer to user's requests. ADDINSOFT does not do any other processing of the recipients' data. Such processing of data is based on the legitimate interests of ADDINSOFT and the user related to the processing of these requests.
The data collected for downloading or ordering a software, or through quotation request allow ADDINSOFT to manage the follow-up of the relation between ADDINSOFT and the user, in particular for the execution of the license agreement attached to the use of the software, or in order to take steps at the request of the user prior to entering into a contract (quote request).
The data may also be used by ADDINSOFT to create a file of contacts, prospects and customers and send the user e-mails of information concerning ADDINSOFT, its activities or products or services, for ADDINSOFT's legitimate interests resulting from the exercise of its commercial activity and prospection.
ADDINSOFT undertakes not to transfer this data to third parties, except with the information and, if required, consent of the user or in the cases provided for in this policy.
Recipients and subcontractors: in compliance with the purposes outlined above, the user's data may be transferred to ADDINSOFT's staff and suppliers acting as subcontractors (such as its host, CRM provider, chat solutions, etc.), including some providers based outside the European Union. ADDINSOFT takes all measures to require these suppliers to comply with the applicable regulations and, where appropriate, that the transfers are based on an adequate level of protection or sufficient guarantees.
Retention and archiving: personal data are kept for a period of 3 years to allow ADDINSOFT to contact the user and archived for the duration of the prescription, duration necessary for the establishment, exercise or defense of legal claims (generally, 5 years).
Such periods are applicable from:
ADDINSOFT makes its best efforts to keep this personal data under appropriate security conditions in accordance with the applicable provisions, according to the current means of the art.
Anyone who has provided personal data to ADDINSOFT has the following rights:
These rights may be exercised with ADDINSOFT whose contact details are given below.
These rights must be exercised under the conditions provided for by the regulations in force. In particular, a copy of an identity document from the user will be requested in order to prove his/her identity to ADDINSOFT, to prevent any unauthorized access to personal data.
What is a cookie? A cookie is a file that is deposited in your terminal (computer, mobile device ...) or linked to the user's login if he/she is an ADDINSOFT customer.
Which cookies are used on the Website? ADDINSOFT uses the following cookies:
Cookies used by ADDINSOFT: technical or personalization cookies, facilitating navigation and allowing ADDINSOFT to make services online.
Third-party cookies used and managed by partners to provide different services:
You should consult the privacy policies of these social networks and partners to learn the purpose of use, including advertising, navigation information they can collect through these cookies.
|Service||Cookie||Purpose||Period of validity|
|xlstat||PHPSESSID||Authentification cookie||Duration of the browsing session|
|xlstat||hl||Cookie used to determine the language used by user depending on its location||Less than 6 months|
|xlstat||Remember_me||Cookie enabling to identify the user when his account is connected in order to remember its connection parameters||6 months|
|iAdvize||14699last14699vvc||Cookies used for chat feature||1 year|
|Google Adwords||IDE||Cookie for targeted advertisement from Google Adwords to display relevant content||1 year|
|Google Analytics||_ga _gat _gid _gali||Cookie from Google Analytics for statistics related to the visits on the Website||1 year or duration of the browsing session|
|xlstat||dpa_consent||Consent of the user to the cookies||1 year|
|xlstat||dpa_consent_services||List of services accepted by the user (Google Analytics, Google Adwords, iAdvize, Drift)||1 year|
|Drift||Driftt_aid, Driftt_sid||Anonymous unique identifier and unique identifier for browsing sessions||Duration of the browsing session|
|Drift||DFTT_EN_USER_PREV_BOOT_STRAPPED||Authentication cookie||13 months|
User can set up its browser to stop cookies (cf. "Help" section of the browser).
The deletion of the cookies already sent to the browser has no incidence on the navigation on the Website, but will deprive the user from the benefits of the cookies.
The user will have to consent again to cookies on the Website on its next visit.
The user can also refuse some specific cookies (excepted required and functional cookies used by ADDINSOFT):
The refusal of the cookies can limit the browsing on the Website or use of the services.
For more information, user may send any question to ADDINSOFT (contact details below).
The publisher of the Website www.xlstat.com and data controller is the company ADDINSOFT, a limited liability company, registered at the Registre du Commerce et des Sociétés de Paris under number 429 102 767, having its principal office at 40, rue Daremont, 75018 PARIS, represented by its legal representative, Thierry FAHMY.
You can contact ADDINSOFT: